fbpx

Speakers 2020

Patrick Fagan (UK)
Chief Scientific Officer at Capuchin (formerly Lead Psychologist at Cambridge Analytica).

Patrick is a behavioural scientist who specialises in ‘turning minds into money’ - that is, practically applying psychological science for commercial outcomes. On the academic side, Patrick is a part-time lecturer at two universities, has authored papers on topics from facial expressions to Facebook psychology, and published a book on comms psychology with Pearson. On the commercial side, he has been consulting and running research for blue-chip clients for over a decade, and was previously Lead Psychologist at Cambridge Analytica

Patrick Fagan (UK)
Chief Scientific Officer at Capuchin (formerly Lead Psychologist at Cambridge Analytica).

You will learn how to use big data and research to understand people’s personalities, and customise user experience appropriately.

Yael Ben-David (IL)
UX Writer at Fundbox

Yael is a UX writer who specializes in complex products. She’s written health, financial, and other products used by more than 100 million people around the world. After a BA in journalism and MSc and PhD in neurobiology, Yael discovered her passion for making innovative tech accessible to mass markets through clear, helpful, data-driven microcopy.

Yael Ben-David (IL)
UX Writer at Fundbox

You will learn what UX writing is, why it’s important, and how you can improve the product copy at your company even if you do not have a dedicated writer.

Rob van der Haar (NL)
Principal Consultant Design Organization at Informaat

For the past 25 years Rob has been in the subsequent roles of designer, design manager, strategist and management consultant. He has developed a deep understanding of how design can contribute to improving the customer experience. Organizations he has supported in their transformation include: Philips, Nokia, ING, Ziggo, CZ, Rabobank, BNNVARA and BinckBank. During the past 10 years at Informaat Rob's focus has been on increasing the UX design maturity of different clients by embedding experience design capabilities and improving experience design positioning, processes, tools and collaboration.

Rob van der Haar (NL)
Principal Consultant Design Organization at Informaat

You will learn how digital and agile transformations brought UX within the organization and into development processes and how the experience transformation will bridge organizational silos.

Klaus Schwarzenberger (AT)
Co-Founder & CTO of More than Metrics

Klaus is a Serial Entrepreneur, Service Designer and Lecturer based in Innsbruck, Austria. He has a background in Software engineering and Management and is co-founder and CTO of More than Metrics, a software company that focuses on providing digital tools for Service Designers. Besides that he teaches the methods at numerous universities in Europe and helps the Austrian ministry of education to roll out Service Design as standard subject among high school students.

Klaus Schwarzenberger (AT)
Co-Founder & CTO of More than Metrics

In his talk Klaus is going to give an overview of how Service Design evolved over the last decade and what the challenges of implementation are.

More speakers will be announced soon
Coming soon...

Will be announced soon...

More speakers will be announced soon
Coming soon...
More speakers will be announced soon
Coming soon...

Will be announced soon...

More speakers will be announced soon
Coming soon...